IELTS Complaint Letter - Problems with Internet Connection

by Zeki
(Turkey)

People in your area are having problems with their internet connection.

Write a letter to the company which provides the connection.

In your letter:

-describe the problems
-explain how they are affecting people
-say what the company should do to help

Dear Sir or Madam,

I am writing to with regard an internet problems. Our neighborhood have that problem for a long time.

The problem started 6 months ago and it is continue, we have not connection to internet. I guess, your connection line has broken or our cable have a problem for example maybe our cable could take a damage. For this reason mant people could not connect to internet.

This problem is affecting many people our neighborhood. Specially, many people work on internet and earn money. They have a problem and lose money. Also many children affected because they do not work on lessons and they will take many exam after 2 weeks

We are waiting to solve this problems from your company. We wrote many letter and we called many times your call center but connection problem still continue. For this reason we want to solve this problem this week or we going to complain your company to local authority.

We are waiting your response until this Thursday.

Yours sincerely,

***


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Aug 23, 2015
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by: Alpay

Dear Sir or Madam,

I am writing to you regarding an internet problem. Our neighborhood have had that problem for a long time.

The problem started 6 months ago and it is continuing, we have not connection to internet. I guess, your connection line has broken or our cable have a problem for example maybe our cable could take a damage. For this reason most people could not connect to internet.

This problem is affecting many people in our neighborhood. Especially, many people who work on internet and earn money. They have a problem and lose money. Also many children are affected because they can not work on their lessons and they will take many exam after 2 weeks

We are waiting for your company to solve this problems. We have written many letter and we have called your call center many times but, connection problem still exists. For this reason we want to solve this problem this week or we are going to complain your company to local authority.

We are waiting for your response until this Thursday.

Yours sincerely,

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