IELTS Letter Problems with the Internet

by Amena
(Cairo, Egypt )

People in your area are having problems with their internet connection. Write a letter to the company which provides the connection. 

In your letter:

- describe the problems
- explain how they are affecting people
- say what the company should do to help.

Dear Sir / Madam

I am writing to complain about the poor internet service provided by your company. The internet connection has been down in the whole area since Monday 24th May, that is 5 days. I called more than ten times and your technical support team vainly promised to solve the problem.

I am an online tutor of Arabic and I provide my services to many students around the world. Because of your faulty service, all my sessions were cancelled. Moreover, I had to make long-distance calls to apologize to the students, which caused considerable difficulty and embarrassment. . Furthermore, many of my neighbours work from home and with no internet connection their work and credability were greatly affected.

I would therefore like you to send a team of technicians to resolve this issue. If you unable to do so within two days , then I am afraid we will all switch to another internet service provider.

I look forward to hearing from you soon.

Yours sincerely,

Comments for IELTS Letter Problems with the Internet

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Jul 26, 2016
harsh tone
by: Anonymous

The tone of the letter is harsh.

Sep 25, 2016



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