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IELTS Complaint Letter - Internet Problems

by Mia
(Singapore)

IELTS Letters Internet Problems

IELTS Letters Internet Problems

People in your area are having problems with their internet connection. Write a letter to the company which provides the connection.

In your letter:

- describe the problems
- explain how they are affecting people
- say what the company should do to help.


Dear Sir or Madam,

I am writing to report the extremely slow internet connection we are experiencing recently in our region, which has never happened before.

From our end, the connection speed could be as low as 1 kb/s, and we sometimes even have problems in using google. This has significantly affected our life. My husband used to be working from home, but now he has to drive more than ten kilometers for work. At the meantime, I have to stop using the internet, so that my son has a better speed. We have paid the bills, and actually this region all are suffering from the same issue.

I wonder if you can send people to come over and help to check if we need to install new cables, since they might be fairly old. At least, this will help us to locate the problem and hopefully can speed up the internet soon.

Thanks,

***


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Comments for IELTS Complaint Letter - Internet Problems

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Sep 20, 2018
HIREACH:Useless internet service provider
by: Anonymous

HIREACH internet provider is worst service and verybad quality at our Vanasthalipuram area. They are irresponsible idiots who close complaints without customer consent/confirmation. Internet regularly gets disconnected in my home and when we complain they say technicians are not available. Most of my time wld be US shifts
Hence i request relevant authority to.take serious about this ossie

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IELTS Complaint Letter - Problems with Internet Connection

by Zeki
(Turkey)

People in your area are having problems with their internet connection.

Write a letter to the company which provides the connection.

In your letter:

-describe the problems
-explain how they are affecting people
-say what the company should do to help

Dear Sir or Madam,

I am writing to with regard an internet problems. Our neighborhood have that problem for a long time.

The problem started 6 months ago and it is continue, we have not connection to internet. I guess, your connection line has broken or our cable have a problem for example maybe our cable could take a damage. For this reason mant people could not connect to internet.

This problem is affecting many people our neighborhood. Specially, many people work on internet and earn money. They have a problem and lose money. Also many children affected because they do not work on lessons and they will take many exam after 2 weeks

We are waiting to solve this problems from your company. We wrote many letter and we called many times your call center but connection problem still continue. For this reason we want to solve this problem this week or we going to complain your company to local authority.

We are waiting your response until this Thursday.

Yours sincerely,

***


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Aug 23, 2015
mistakes
by: Alpay

Dear Sir or Madam,

I am writing to you regarding an internet problem. Our neighborhood have had that problem for a long time.

The problem started 6 months ago and it is continuing, we have not connection to internet. I guess, your connection line has broken or our cable have a problem for example maybe our cable could take a damage. For this reason most people could not connect to internet.

This problem is affecting many people in our neighborhood. Especially, many people who work on internet and earn money. They have a problem and lose money. Also many children are affected because they can not work on their lessons and they will take many exam after 2 weeks

We are waiting for your company to solve this problems. We have written many letter and we have called your call center many times but, connection problem still exists. For this reason we want to solve this problem this week or we are going to complain your company to local authority.

We are waiting for your response until this Thursday.

Yours sincerely,

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IELTS Letter Problems with the Internet

by Amena
(Cairo, Egypt )

People in your area are having problems with their internet connection. Write a letter to the company which provides the connection. 

In your letter:

- describe the problems
- explain how they are affecting people
- say what the company should do to help.


Dear Sir / Madam

I am writing to complain about the poor internet service provided by your company. The internet connection has been down in the whole area since Monday 24th May, that is 5 days. I called more than ten times and your technical support team vainly promised to solve the problem.

I am an online tutor of Arabic and I provide my services to many students around the world. Because of your faulty service, all my sessions were cancelled. Moreover, I had to make long-distance calls to apologize to the students, which caused considerable difficulty and embarrassment. . Furthermore, many of my neighbours work from home and with no internet connection their work and credability were greatly affected.

I would therefore like you to send a team of technicians to resolve this issue. If you unable to do so within two days , then I am afraid we will all switch to another internet service provider.

I look forward to hearing from you soon.

Yours sincerely,


Comments for IELTS Letter Problems with the Internet

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Jul 26, 2016
harsh tone
by: Anonymous

The tone of the letter is harsh.

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Internet Issues

by Dior Burna
(Nigeria)

People in your area are having problems with their internet connection. Write a letter to the company which provides the connection.

In your letter:

- describe the problems
- explain how they are affecting people
- say what the company should do to help.


Dear Sir/Ma,

I am writing on behalf of the Residents of Isolo Estate concerning the problems with our internet connectivity.

Over the past 1 month,there have been numerous complaints from the residents, myself included over the reduced speed of the Internet connection and often times poor connection in certain areas of the estate.,

These problems have led to the inability to complete office tasks for a number of residents who bring work home as well as our children who need the Internet to research their school projects. Individually we have complained over the phone to the Customer service personnel several times but nothing has been done.

We also wish to express our extreme dissatisfaction as this was not the kind of service promised to us in the contract. I therefore request for an immediate solution to the problem and creation of Internet access in the areas with no access at all. As failure in doing so will relate to a breach of contract which will result in legal actions.

I do hope to hear from you.

Yours faithfully,
Dior Burna.

Comments for Internet Issues

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Oct 28, 2018
COMPLAINT LETTER
by: Awais Lahore

Dear Sir /Madam,

I am writing in order to complain about the internet services which we are experiencing in our suburbs.

A number of days, firstly, our internet is getting slow down day by day due to this community as whole disturbed. Whenever we try to connect internet, it showed server problem .furthermore, impossible to download files, because it takes hours to be loaded .To make matters worse cable in the entire area in a pathetic condition which unable to provide appropriate megabytes per second.

Due to these problems, we as professionals cannot complete our assignments that were assigned from office. As well as some IT professionals who worked with international market in which they have to meet their deadlines for their projects, but they are stuck to more work.

To resolve the issue, we would appreciate it if you could replace the connection with new one, and even place powerful router. If it is not possible, just modify the wire into fiber optics .owing to this we wish to be confident that we shall receive first rate services, when we make plan for new connection in future

Yours faithfully
Muhammad Awais


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